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Committed customer support

At Symetri, we understand the importance of your investment and are therefore committed to customer support.

With over 20 years of experience in providing widely renowned, highest level of support, executed by our professionals and technical experts - Your investment is safe with us.

We offer:

  • Four service levels; Gold, Silver and Bronze with guaranteed response time
  • Technical expertise in local languages (Danish, Finnish, Norwegian, Swedish and English)
  • Additional Support services on request, for example On-Site Support and Scheduled technology briefings. 



Raise a support case directly by logging into our Customer Portal


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Andreas Näsman,
Andreas Näsman Phone+46 31 703 40 05
Jesper Stærmose,
Jesper Stærmose Phone+45 22 41 60 01
Michael Nyman,
Michael Nyman Phone+358 40 7577 219
Neil Adcock,
Neil Adcock Phone+44 7980 735 215
Åke Bø,
Åke Bø Phone+47 93 47 00 44
Per Carlsson, Director AEC Business Unit
Per Carlsson Director AEC Business Unit Phone+46 70 295 33 10
Per Ole Otterness,
Per Ole Otterness Phone+47 41 55 64 54
Henrik Munk Madsen, Business Area Manager AEC
Henrik Munk Madsen Business Area Manager AEC Phone+45 40 52 20 52