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Support

Committed customer support

At Symetri, we understand the importance of your investment and are therefore committed to customer support.

With over 20 years of experience in providing widely renowned, highest level of support, executed by our professionals and technical experts - Your investment is safe with us.

We offer:

  • Four service levels; Gold, Silver and Bronze with guaranteed response time
  • Technical expertise in local languages (Danish, Finnish, Norwegian, Swedish and English)
  • Additional Support services on request, for example On-Site Support and Scheduled technology briefings. 

          
           

 

Raise a support case directly by logging into our Customer Portal https://support.symetri.com.

 

Do you need login to Symetri Customer Portal?

 

Establish connection with Symetri HelpDesk.

 

How to use the Symetri Customer Portal? Watch this short introduction clip. Please ensure subtitles are switched on.

Andreas Näsman,
Andreas Näsman E-mailandreas.nasman@symetri.com Phone+46 31 703 40 05
Jesper Stærmose,
Jesper Stærmose E-mailjesper.starmose@symetri.com Phone+45 22 41 60 01
Michael Nyman,
Michael Nyman E-mailmichael.nyman@symetri.com Phone+358 40 7577 219
Neil Adcock,
Neil Adcock E-mailneil.adcock@symetri.com Phone+44 7980 735 215
Åke Bø,
Åke Bø E-mailake.bo@symetri.com Phone+47 93 47 00 44
Per Carlsson, Director AEC Business Unit
Per Carlsson Director AEC Business Unit E-mailper.carlsson@symetri.com Phone+46 70 295 33 10
Per Ole Otterness,
Per Ole Otterness E-mailper.ole.otterness@symetri.com Phone+47 41 55 64 54
Henrik Munk Madsen, Business Area Manager AEC
Henrik Munk Madsen Business Area Manager AEC E-mailhenrik.munk.madsen@symetri.com Phone+45 40 52 20 52